Privacy Policy

1. Information We Collect

To deliver a better user experience, we collect the following types of information:

A. Personal Information

• Full name

• Phone number

• Email address

• WhatsApp contact details

• City or project location

B. Project Information

• Floor plans

• Home photos and room measurements

• Budget and material preferences

• Interior design requirements

These details help us recommend the right solutions for your home.

C. Website & Technical Data

• IP address

• Device type and browser

• Pages visited on our website

• Time spent on pages

• Cookies and analytics tracking

This helps us optimize site performance and user experience.

D. Payment Information

If you make a booking or advance payment:

• Billing details may be collected

• We never store card, UPI, or wallet credentials

All payments are processed through secure payment gateways.

2. How We Use Your Information

We use your information to improve our services and communication, including:

• Responding to your enquiries

• Sharing quotations, 3D designs, or project updates

• Offering personalized design recommendations

• Scheduling consultations with our designers

• Customer support

• Sending relevant offers or service updates (only if you opt in)

• Enhancing website performance and marketing analytics

Everything we do is aimed at improving your SpacioWorks experience.

3. WhatsApp, Meta, and Communication Permissions

By starting a conversation with us on WhatsApp or submitting your phone number on our website:

• You agree to receive messages related to design enquiries, consultation updates, reminders, and service support.

• Your number is processed through the WhatsApp Business API as required by Meta.

• You may opt out anytime by replying STOP.

We do not spam. We contact you only with helpful and relevant updates.

4. Cookies & Tracking Technologies

To keep our website fast and user-friendly, we use:

• Cookies

• Web analytics tools

• Browsing behaviour tracking

These help us:

• Understand what users search for

• Improve website design and content

• Load pages faster

• Personalize browsing experiences

You can disable cookies in your browser settings.

5. When We Share Your Information

We share information only with trusted partners who help us operate smoothly, such as:

• Interior design tools & cloud storage platforms

• Payment providers

• Delivery and installation partners

• Website hosting and security services

We do not sell, share, or rent your data for third-party marketing.

6. How We Protect Your Data

Your data is stored securely using:

• Encrypted systems

• Secure hosting environments

• Access controls

• Regular security checks

Although no digital system is 100% hack-proof, we actively maintain strong protection measures.

7. Your Rights

You can request the following at any time:

• Information about the data we hold

• Corrections or updates

• Deletion of your data

• Unsubscribing from marketing messages

For assistance, email us at care@spacioworks.in

8. External Links

Our website may contain links to external websites or tools.
We are not responsible for their privacy practices or content.

9. Updates to This Privacy Policy

We may update this policy for improvements or regulatory requirements.
Any changes will be posted with an updated “Last Updated” date.

10. Contact Us

SpacioWorks
Email : care@spacioworks.in
Phone: [+91-9600011441]
Website: www.spacioworks.com